Rage!

So I contacted the company that I had ordered my precious NE555P timer chips (and various other bits and bobs such as highly important DPDT switches) from, and I asked them when I could expect my order to be delivered. I felt it had taken too long to get it shipped to me, and as such they should explain themselves. I'll let you know how this conversation went.

Me: "Hello, yes, I'm calling regarding order number xxxxxxx which I have been expecting for quite some time. The order was placed about a month ago, so now I'm wondering when I might expect to get it."

Person on the other end: "Hang on one second and I'll check it." *sounds of typing*

Person on the other end: "I can't seem to find an order by that number, are you sure you got it registered?"

Me: "Yes I'm sure. I've got the confirmation e-mail from your website right here."

Person on the other end: *sounds of typing* "Could you e-mail me a copy of your receipt?"

Me: "Sure. What address do I use?" *after being given address, mail is sent*

Person on the other end: *sounds of mouse clicks and typing* "I'm sorry. We seem to have misplaced your order, but I promise we'll get it shipped out to you today. How would you like to pay?"

Me: *getting annoyed* "I've already paid for it ... it says so right there on the receipt."

Person on the other end: "Oh so I see. Well then, we'll get it shipped today, and you should have it no later than tuesday of next week."

Me: "That's a little late as I needed my components in order to complete a project by tuesday next week. Can you not ship it to me by express?"

Person on the other end: "I'm sorry, but we don't do that."

Me: "No? But misplacing orders is okay?"

Person on the other end: "Of course not, but even so; there's no express delivery service from our company."

Sensing that the conversation could only deteriorate from there I bid him farewell, donned my coat and went downtown in search of a DPDT switch.